Many E-ZPass users in the DMV are wondering, why are they just now starting to receive bills for toll charges from 2020. Khan also spoke with Melanie Demb of Silver Spring, another MD E-ZPass user who described receiving eight replenishment charges, which is about $200.ĭelayed bills shock E-ZPass holders across DMV In another comment on the Nextdoor discussion, one user wrote that they were billed more than $350 last month and close to the same amount this month.Īccording to the same E-ZPass holder, they described calling customer service about it and were told that they are still reading the data from last year and billing for it. "I have recent charges for tolls dating back through mid-2019."ĭownload the FOX 5 DC News App for Local Breaking News and Weather "The explanation I got was, it was a new system and that E-ZPass is updating all of their accounts and back charging anything they claim they are owed," said McHenry.
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EASY PASS MARYLAND DRIVERS
That was until some drivers Khan spoke with said, they called customer service who told them, they are still reading the data from last year and are just now billing for it. McHenry is one of many Maryland drivers who thought that the relief program put in place by the Maryland Transportation Authority right at the height of the pandemic last year, meant that they don’t have to pay those charges. I mean I just got last week’s transaction and I go ‘Great, they are up to date now,’ but no, two more have come since then."
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"I have been tagged for over $400 since Memorial Day and as I go through their transaction logs, they are delayed. "My E-ZPass plan has charged my debit card over $400, $25 at a time," said Bob McHenry in an email to Khan before speaking with her on camera. MORE FROM FOX 5: Virginia child dies as a result of COVID-19